ITIL® / IT Service Management

What is ITIL®?

ITIL® (Information Technology Infrastructure Library®) is the most widely recognized framework for IT service management in the world today. It provides a cohesive set of best practices, drawn from the public and private sectors and has been adopted by thousands of organizations from various industries worldwide. ITIL enables you to benefit fully from proven best practices in IT service management and is relevant to anyone involved in the delivery and support of IT services. We offer the complete set if ITIL courses leading to ITIL Expert Certification.

Becoming an ITIL Expert

The ITIL Qualification Scheme uses a credit system and the credit points allocated to each module are shown in the diagram below:
Advent-TAC ITIL Qualification Scheme

To become a certified ITIL Expert, you will have to accumulate a minimum of 22 credit points.

The ITIL Foundation module is mandatory. When you complete and pass the Foundation exam, you will earn 2 points.

Having acquired your ITIL Foundation certificate, you can proceed with ITIL Intermediate modules from the Lifecycle and/or Capability stream. We offer the following capability modules which will earn you 4 point each:

When you have accumulated at least 17 points, you can proceed to the final module:

On completing and passing the MALC exam you would have earned 22 points and will be awarded the ITIL Expert certification.

We offer all modules needed to achieve your ITIL Expert certification. Contact us and our training consultants will be glad to assist you.